RD CALL CENTER

The Ministry of Rural Development, Telangana has established this call centre with the objective of integrating the grievance redressal process through the effective use of information and communication technology. The ultimate goal is to create a one-stop public grievance handling and resolution system characterized by high efficiency of resolution and real time reporting. Beneficiary satisfaction is the key driving force for this innovation. RD Call Center Serves as a bridge between the beneficiary and governing bodies with a provided Toll Free Number:1800-200-1001. The beneficiary either directly register his/her issue through a web complaint or calls to this toll free number between 8 AM to 8 PM.

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For Suggestions Send Mail
rdcallcentre.tg@gramit.in
For Technical Assistance
+91-7702304574
Sep 2016 onwards
Visitors: 17416
Key Metrics
  
Total Enquired Calls(From Sep 2011) 627844
No Of Calls Registered Today 0
Total Calls Recorded 70631
No Of Grievance Redressed Today 0
Total OutBound Calls(From Jul 2012) 3052
Total Calls 701527
No Of Calls Enquired On 24 Jul 2017 305
  
Highest Number of Calls
NREGS Payments 27571
Category
Pending Complaints Dashboard
L1 L2 L3 L4 Total
Total 1520 639 63 22 2244
Aasara Pensions 236 90 38 19 383
Corruption NREGS 71 6 2 0 79
Disability 48 16 3 3 70
Insurance 24 0 0 0 24
NREGS 615 322 4 0 941
NREGS Payments 509 204 13 0 726
Sthreenidhi 2 0 0 0 2
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