RD CALL CENTER

The Ministry of Rural Development, Telangana has established this call centre with the objective of integrating the grievance redressal process through the effective use of information and communication technology. The ultimate goal is to create a one-stop public grievance handling and resolution system characterized by high efficiency of resolution and real time reporting. Beneficiary satisfaction is the key driving force for this innovation. RD Call Center Serves as a bridge between the beneficiary and governing bodies with a provided Toll Free Number:1800-200-1001. The beneficiary either directly register his/her issue through a web complaint or calls to this toll free number between 8 AM to 8 PM.

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For Suggestions Send Mail
callcenter-rd@telangana.gov.in
rdcallcentre.tg@gramit.in
For Technical Assistance
+91-7702304574
Sep 2016 onwards
Visitors: 27935
Key Metrics
  
Total Enquired Calls(From Sep 2011) 641928
No Of Calls Registered Today 0
Total Calls Recorded 71772
No Of Grievance Redressed Today 0
Total OutBound Calls(From Jul 2012) 3052
Total Calls 716752
No Of Calls Enquired On 23 Sep 2017 300
  
Highest Number of Calls
NREGS Payments 27924
Category
Pending Complaints Dashboard
L1 L2 L3 L4 Total
Total 1452 356 55 20 1883
Aasara Pensions 271 52 25 2 350
Corruption NREGS 69 4 6 0 79
Disability 25 8 2 12 47
Insurance 23 0 0 0 23
NREGS 607 172 9 0 788
NREGS Payments 439 120 13 5 577
Sthreenidhi 4 0 0 0 4
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