The Ministry of Rural Development, Telangana has established this call centre with the objective of integrating the grievance redressal process through the effective use of information and communication technology. The ultimate goal is to create a one-stop public grievance handling and resolution system characterized by high efficiency of resolution and real time reporting. Beneficiary satisfaction is the key driving force for this innovation. RD Call Center Serves as a bridge between the beneficiary and governing bodies with a provided Toll Free Number:1800-200-1001. The beneficiary either directly register his/her issue through a web complaint or calls to this toll free number between 8 AM to 8 PM.

User ID
For Suggestions Send Mail
For Technical Assistance
+91-9866175235, 8919581736
Sep 2016 onwards
Visitors: 139983
Key Metrics
Total Enquired Calls(From Sep 2011) 761964
Total Calls Registered 64377
Total OutBound Calls(From Jul 2012) 16705
Total Calls(Enquiry,Registered& Outbound) 843046
No Of Calls Registered Today 11
No Of Calls Outbound Calls Made Today 0
No Of Grievance Redressed Today 4
No Of Calls Enquired On 19 Sep 2020 210
Highest Number of Calls
NREGS 31211
Pending Complaints Dashboard
L1 L2 L3 L4 Total
Total 328 134 3 0 465
Corruption NREGS 14 0 0 0 14
NREGS 232 104 1 0 337
NREGS Payments 77 30 2 0 109