Complaints Registration Form
Beneficiary/Complainer Details
  Sur Name * Mobile* District *
  Name* Date of Birth Mandal*
  Father/Mother  /Spouse   Name* Age* Village*
  Beneficiary   Relation* Caste Street Name
  Gender* Sub Caste House Number
  Type Of Proof Documents Email Landline
  Proof ID Number* Relationship with the beneficiary*
           
Problem Details
  Service Type * Service Category*
Problem Type*
     
 
 

  Beneficiary   Remarks*

Current Schemes


1. Corruption NREGS
    A. Corruption
        Problem Names
          • APO
          • Bank officials
          • Branch Post Master(BPM)
          • CSP
          • Field Assistant(FA)
          • Mate
          • MEO(MandalEngineering Officer)
          • Middlemen
          • MPDO
          • Others
          • Sarpanch
          • Smartcard
          • Technical Assistant(TA)
          • VO

2. NREGS
    A. Complaints on social audit teams
        Problem Names
          • Complaints on social audit teams

    B. Corruption
        Problem Names
          • APO
          • Bank officials
          • Branch Post Master(BPM)
          • CSP
          • Field Assistant(FA)
          • Mate
          • MEO(MandalEngineering Officer)
          • Middlemen
          • MPDO
          • Others
          • Sarpanch
          • Smartcard
          • Technical Assistant(TA)
          • VO

    C. Delay in payments(Wages)
        Problem Names
          • how many weeks it is pending
          • Number of weeks payment pending(ask days)
          • Period in weeks
          • Post Office Biometric(Finger Prints Not Match)
          • Postoffice
          • Since when
          • NREGS Payments
          • Village Organizations(VO)

    D. DEMAND CAPTURE
        Problem Names
          • Demand apllication are not accepted
          • Demand application submitted for work but work not allotted
          • Reciept not issued for our applicatoin

    E. Denying payments
        Problem Names
          • Denying payments
          • Number of days payment denied
          • Number of days wages paid
          • Period of work
          • Whether payslip received

    F. Disability Issues In NREGS(PWD)
        Problem Names
          • Disability Issues In NREGS(PWD)

    G. Horticulture Payments
        Problem Names
          • Horticulture Payments

    H. Indiramma Pacha Thoranam
        Problem Names
          • Indiramma Pacha Thoranam

    I. Individual House Hold Latrines
        Problem Names
          • Individual House Hold Latrines

    J. Lands not taken for development
        Problem Names
          • Below poverty Line(BPL)
          • SCs
          • Small and marginal farmers
          • STs

    K. Less wages
        Problem Names
          • Cuts in wages
          • Less wages

    L. Material Payments
        Problem Names
          • Material Payments

    M. Non enrollment of the biometric system
        Problem Names
          • Non enrollment of the biometric system

    N. Not accepting application for providing works
        Problem Names
          • Not accepting application for providing works

    O. Not giving payslips
        Problem Names
          • Name of the officer guilty
          • Not giving payslips

    P. Not issuing job cards
        Problem Names
          • Not issuing job cards

    Q. Not opening new accounts in post office
        Problem Names
          • Not opening new accounts in post office

    R. Not opening of accounts in banks
        Problem Names
          • Not opening of accounts in banks

    S. Not opening of works
        Problem Names
          • Not opening of works

    T.
        Problem Names
          • Aaya
          • ALL
          • Drinking water
          • First aid
          • Shade

    U. Others
        Problem Names
          • Others

    U. Telanganaku Harithahaaram
        Problem Names
          • Telanganaku Harithahaaram

3. NREGS Payments
    A. Corruption by Smart Card Paying persons (CSP or MC)
        Problem Names
          • Corruption by Smart Card Paying persons (CSP or MC)

    B. Delay Payment (no of weeks)
        Problem Names
          • Delay Payment (no of weeks)

    C. Non issue of Pension Payments
        Problem Names
          • Non issue of Pension Payments

    D. Non issue of Smart Cards
        Problem Names
          • Non issue of Smart Cards

    E. Non Payment of Wages
        Problem Names
          • Non Payment of Wages

    F. Not Registered for Smart Card
        Problem Names
          • Not Registered for Smart Card

    G. Others
        Problem Names
          • Others

4. Social Audit
    A. EGS administrative issues
        Problem Names
          • Awareness of EGS work
          • CSP related to EGS staff (FA, Mate, TA/politician etc.)
          • EGS records not updated -
          • FA post vacant
          • Mates not trained properly on EGS
          • Mates' positions vacant
          • No awareness on EGS works
          • No Shelf of Works
          • Not Enrolled in SSS group
          • Pay slips not issued
          • Request for work but not provided

    B. General
        Problem Names
          • General

    C. Job card related
        Problem Names
          • Application for Job card
          • JC issued
          • Job card details have been not filled
          • Job Card not with Wage Seekers
          • Job card with others
          • Multiple Job cards have been given
          • No booklet in Job card
          • No J/C Number on Job Card
          • No photographs on Job cards
          • Request for duplicate JC not taken into account
          • Request for Job cards but not issued

    D. MB related
        Problem Names
          • Incorrect Material entries

    E. Muster related
        Problem Names
          • MR filled correctly
          • MR& EGS records not updated
          • No sign or thumb print on MR
          • No signature or thumb print on MR
          • Using other districts MR

    F. Payment related
        Problem Names
          • change of beneficiary
          • Double Account
          • Excess Mandays given but wage not paid
          • Medical bills not reimbursed
          • Migration because of less/delayed payments
          • No a/c pass books
          • No entries in A/C passbook
          • Partial payments done
          • Pay order not generated
          • Payments made without pass-order
          • Request A/C book but not issued/ Delayed
          • Request for Postal/ Smart Card but no Account
          • Request for Smart Card but issued/ Delayed
          • Smart card number not yet given
          • Suspense a/c wage not cleared

    G. Records / bills vouchers
        Problem Names
          • Bills and Vouchers Fabricated
          • Tractor watch book not updated

    H. Work related
        Problem Names
          • Work related
          • Difference in material component
          • Duplication of work
          • Excess measurements recorded
          • Ghost Work
          • Incorrect Material entries
          • Less measurements have been recorded
          • Machinery used
          • Measurements have not been taken by TA
          • No work at location
          • Not taking up of horticulture plantation but money paid towards seedlings
          • Not used road roller but claimed
          • Sanction as diesilt work but done as New work
          • Sanctioned as New work but done on Old work
          • Stock list not prepared (material)
          • Use of substandard material
          • Voids not deducted
          • Work Changed
          • Work done but not useful
          • Work done but Poor quality
          • work done on old work
          • Work done through contractor / machinery
          • Work done with multiple funds
          • Work done without 1:3:6 / 1:2:4/1:4:8
          • Work done without beneficiary consent
          • Work done without CC
          • Work done without sanction order
          • Work location changed
          • Wrong selection of work / work site

    I. Work-site related
        Problem Names
          • No facilities provided
          • No first aid
          • No shed
          • No tools provided
          • Tools provided
          • Worksite Facilities others

5. Watersheds
    A. Allotment of Watershed Project to a village/ villages in a Mandal
        Problem Names
          • Allotment of Watershed Project to a village/ villages in a Mandal

    B. Appointment as PIA
        Problem Names
          • Appointment as PIA

    C. Changing members/ Chairperson
        Problem Names
          • Changing members/ Chairperson

    D. Details of Physical & Financial progress made
        Problem Names
          • Details of Physical & Financial progress made

    E. Details of releases made / Total
        Problem Names
          • Details of releases made / Total

    F. Details on impact of Watershed
        Problem Names
          • Details on impact of Watershed

    G. For taking up certain works in a Watershed
        Problem Names
          • For taking up certain works in a Watershed

    H. Others
        Problem Names
          • Others

    I. Providing technical advice
        Problem Names
          • Providing technical advice

    J. Questions related to Watershed
        Problem Names
          • Questions related to Watershed

    K. Release of funds for Watershed Projects
        Problem Names
          • Release of funds for Watershed Projects

    L. Request for causing enquiry on irregularities and for taking action on the concerned
        Problem Names
          • Request for causing enquiry on irregularities and for taking action on the concerned

    M. Taking up repair works
        Problem Names
          • Taking up repair works

    N. To organize trainings / exposure visits.
        Problem Names
          • To organize trainings / exposure visits.