RD CALL CENTER

The Ministry of Rural Development, Telangana has established this call centre with the objective of integrating the grievance redressal process through the effective use of information and communication technology. The ultimate goal is to create a one-stop public grievance handling and resolution system characterized by high efficiency of resolution and real time reporting. Beneficiary satisfaction is the key driving force for this innovation. RD Call Center Serves as a bridge between the beneficiary and governing bodies with a provided Toll Free Number:1800-200-1001. The beneficiary either directly register his/her issue through a web complaint or calls to this toll free number between 8 AM to 8 PM.

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For Suggestions Send Mail
rdcallcentre.tg@gramit.in
For Technical Assistance
+91-7702304574
Sep 2016 onwards
Visitors: 11209
Key Metrics
  
Total Enquired Calls(From Sep 2011) 619904
No Of Calls Registered Today 0
Total Calls Recorded 69805
No Of Grievance Redressed Today 0
Total OutBound Calls(From Jul 2012) 3052
Total Calls 692761
No Of Calls Enquired On 22 Jun 2017 350
  
Highest Number of Calls
NREGS Payments 27254
Category
Pending Complaints Dashboard
L1 L2 L3 L4 Total
Total 1775 692 8 0 2475
Aasara Pensions 280 74 1 0 355
Corruption NREGS 75 6 1 0 82
Disability 51 11 0 0 62
Insurance 22 0 0 0 22
NREGS 740 358 3 0 1101
NREGS Payments 590 240 3 0 833
Sthreenidhi 2 0 0 0 2
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