RD CALL CENTER

The Ministry of Rural Development, Telangana has established this call centre with the objective of integrating the grievance redressal process through the effective use of information and communication technology. The ultimate goal is to create a one-stop public grievance handling and resolution system characterized by high efficiency of resolution and real time reporting. Beneficiary satisfaction is the key driving force for this innovation. RD Call Center Serves as a bridge between the beneficiary and governing bodies with a provided Toll Free Number:1800-200-1001. The beneficiary either directly register his/her issue through a web complaint or calls to this toll free number between 8 AM to 8 PM.

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For Suggestions Send Mail
rdcallcentre.tg@gramit.in
For Technical Assistance
+91-7702304574
Sep 2016 onwards
Visitors: 2690
Key Metrics
  
Total Enquired Calls(From Sep 2011) 599835
No Of Calls Registered Today 2
Total Calls Recorded 68232
No Of Grievance Redressed Today 4
Total OutBound Calls(From Jul 2012) 3052
Total Calls 671119
No Of Calls Enquired On 22 Apr 2017 381
  
Highest Number of Calls
NREGS 38645
Category
Pending Complaints Dashboard
L1 L2 L3 L4 Total
Total 1101 401 85 70 1657
Aasara Pensions 141 41 27 13 222
Corruption NREGS 46 8 4 0 58
Disability 29 8 2 1 40
Insurance 21 0 0 0 21
NREGS 642 237 36 31 946
NREGS Payments 210 106 16 25 357
Sthreenidhi 2 0 0 0 2
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