RD CALL CENTER

The Ministry of Rural Development, Telangana has established this call centre with the objective of integrating the grievance redressal process through the effective use of information and communication technology. The ultimate goal is to create a one-stop public grievance handling and resolution system characterized by high efficiency of resolution and real time reporting. Beneficiary satisfaction is the key driving force for this innovation. RD Call Center Serves as a bridge between the beneficiary and governing bodies with a provided Toll Free Number:1800-200-1001. The beneficiary either directly register his/her issue through a web complaint or calls to this toll free number between 8 AM to 8 PM.

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For Suggestions Send Mail
rdcallcentre.tg@gramit.in
For Technical Assistance
+91-7702304574
Sep 2016 onwards
Visitors: 28816
Key Metrics
  
Total Enquired Calls(From Sep 2011) 583990
No Of Calls Registered Today 4
Total Calls Recorded 66514
No Of Grievance Redressed Today 0
Total OutBound Calls(From Jul 2012) 3052
Total Calls 653556
No Of Calls Enquired On 19 Feb 2017 118
  
Highest Number of Calls
NREGS 37500
Category
Pending Complaints Dashboard
L1 L2 L3 L4 Total
Total 897 359 29 26 1311
Aasara Pensions 117 31 9 0 157
Corruption NREGS 61 2 1 0 64
Disability 43 13 1 1 58
Insurance 25 0 0 0 25
NREGS 477 220 11 13 721
SmartCard Payments 169 93 7 12 281
Sthreenidhi 1 0 0 0 1
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