RD CALL CENTER

The Ministry of Rural Development, Telangana has established this call centre with the objective of integrating the grievance redressal process through the effective use of information and communication technology. The ultimate goal is to create a one-stop public grievance handling and resolution system characterized by high efficiency of resolution and real time reporting. Beneficiary satisfaction is the key driving force for this innovation. RD Call Center Serves as a bridge between the beneficiary and governing bodies with a provided Toll Free Number:1800-200-1001. The beneficiary either directly register his/her issue through a web complaint or calls to this toll free number between 8 AM to 8 PM.

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For Suggestions Send Mail
callcenter-rd@telangana.gov.in
rdcallcentre.tg@gramit.in
For Technical Assistance
+91-7702304574
Sep 2016 onwards
Visitors: 22724
Key Metrics
  
Total Enquired Calls(From Sep 2011) 633766
No Of Calls Registered Today 1
Total Calls Recorded 71232
No Of Grievance Redressed Today 0
Total OutBound Calls(From Jul 2012) 3052
Total Calls 708050
No Of Calls Enquired On 19 Aug 2017 210
  
Highest Number of Calls
NREGS Payments 27751
Category
Pending Complaints Dashboard
L1 L2 L3 L4 Total
Total 1496 397 53 72 2018
Aasara Pensions 219 66 33 54 372
Corruption NREGS 75 9 4 0 88
Disability 28 8 1 6 43
Insurance 25 0 0 0 25
NREGS 686 143 4 4 837
NREGS Payments 448 170 11 7 636
Sthreenidhi 2 0 0 0 2
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