NewTENDER For Identification of Agency for Printing and Supply of Mahatma Gandhi NREGA Job card Booklets with variable data printing including transportation upto the Mandal point


The Ministry of Rural Development, Telangana has established this call centre with the objective of integrating the grievance redressal process through the effective use of information and communication technology. The ultimate goal is to create a one-stop public grievance handling and resolution system characterized by high efficiency of resolution and real time reporting. Beneficiary satisfaction is the key driving force for this innovation. RD Call Center Serves as a bridge between the beneficiary and governing bodies with a provided Toll Free Number:1800-200-1001. The beneficiary either directly register his/her issue through a web complaint or calls to this toll free number between 8 AM to 8 PM.

User ID
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For Technical Assistance
Mr.B.Deepak +91-9866175235
Sep 2016 onwards
Visitors: 203536
Key Metrics
Total Enquired Calls(From Sep 2011) 773484
Total Calls Registered 68770
Total OutBound Calls(From Jul 2012) 29903
Total Calls(Enquiry,Registered& Outbound) 872157
No Of Calls Registered Today 1
No Of Calls Outbound Calls Made Today 0
No Of Grievance Redressed Today 2
No Of Calls Enquired On 08 Nov 2021 186
Highest Number of Calls
NREGS 33006
Pending Complaints Dashboard
L1 L2 L3 L4 Total
Total 39 5 0 0 44
Corruption NREGS 11 0 0 0 11
NREGS 8 0 0 0 8
NREGS Payments 16 5 0 0 21


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