NewTENDER For Identification of Agency for Printing and Supply of Mahatma Gandhi NREGA Job card Booklets with variable data printing including transportation upto the Mandal point


The Ministry of Rural Development, Telangana has established this call centre with the objective of integrating the grievance redressal process through the effective use of information and communication technology. The ultimate goal is to create a one-stop public grievance handling and resolution system characterized by high efficiency of resolution and real time reporting. Beneficiary satisfaction is the key driving force for this innovation. RD Call Center Serves as a bridge between the beneficiary and governing bodies with a provided Toll Free Number:1800-200-1001. The beneficiary either directly register his/her issue through a web complaint or calls to this toll free number between 8 AM to 8 PM.

User ID
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For Technical Assistance
Mr.B.Deepak +91-9866175235
Sep 2016 onwards
Visitors: 217018
Key Metrics
Total Enquired Calls(From Sep 2011) 775681
Total Calls Registered 69119
Total OutBound Calls(From Jul 2012) 33527
Total Calls(Enquiry,Registered& Outbound) 878327
No Of Calls Registered Today 0
No Of Calls Outbound Calls Made Today 0
No Of Grievance Redressed Today 0
No Of Calls Enquired On 18 Apr 2022 210
Highest Number of Calls
NREGS 33106
Pending Complaints Dashboard
L1 L2 L3 L4 Total
Total 69 6 0 0 75
Corruption NREGS 0 6 0 0 6
NREGS 39 0 0 0 39
NREGS Payments 28 0 0 0 28


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